If you are looking to become a patient of Peacehcs, find our locations and services under our Locations tab or Contact us tab. Call the number listed and our Call Center can assist you in becoming our patient.

As a patient, you have the option of making a scheduled appointment or a walk-in appointment. A scheduled appointment is an appointment made in advance. Walk-in appointments, also called Access Appointments, are available each day solely on a first-come, first-served basis. We will do our best to get you an appointment to meet your needs.

If you are new to PHCS, please check to see if we accept your insurance and make sure your insurance card has the correct information. If you need to make changes to your insurance, see our Facilitated Enrollment team. .

Bring your current insurance card and the appropriate co-pay for your visit. If you are transferring from another facility, bring a copy of your medical records. It is important that you give your provider at PHCS a list of your current medications to ensure your safety before our providers make any changes to your medications.

Please arrive to the facility 15 minutes before your appointment to register. If you cannot make your appointment, please call us to cancel.

PHCS has a Patient Relations Department, who speak English and Spanish fluently, to advocate for you. Please visit the Contact Us tab for more information.

http://www.health.state.ny.us/professionals/patients/patient_rights/

PHCS medical services have electronic medical records. Our Health Information Management (HIM) can assist you by printing or copying the appropriate patient information. Please note that you will be charged a fee for each page.

PHCS uses a translation line to provide a three-way conversation in between a certified medical interpreter on the phone, you, and your care team. The language line can be accessed in any exam room or office with a telephone.

For patients with hearing and sight difficulties, you may bring a trusted friend or family member to assist you during your medical visit.